About Us



Welcome to Shelby County Government's application process!

PLEASE READ CAREFULLY BEFORE APPLYING FOR ANY POSITIONS!!!

· Carefully read the job descriptions and requirements for the position before applying by clicking “Details” next to the job title.

· All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in said County as a condition of their employment.

· All Shelby County Government positions are subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

· Apply online by selecting the job title you are interested in and click "Apply Now".

· If this is your first time applying online, you must create an account and select a Username and Password. After your account is established, you will begin your application. Your application may be saved and used to apply for more than one job opening.

· If you have previously created an account or applied using this system click “Apply Now” and login to use your saved application.

· Please carefully follow the instructions outlined in the application screen to ensure your application is submitted correctly for the position.

· You are responsible for documenting that you meet all of the requirements for the position. An incomplete application, missing documents, or false responses to questions may result in disqualification. It is important that your application include all relevant education and experience, including your Shelby County Government jobs. Before applying for a position, please update your profile (address, education, work history, etc.) to ensure that the most current information is considered as a part of the application.

· Applications are accepted until 11:59 pm CST of the closing date in the job posting.

· You will be notified by email only, regarding the status of your application. The Human Resources office will not provide application status by telephone.

If special assistance is needed to complete the application process, please email Human Resources at HRinfo@shelbycountytn.gov

Job Status Definitions

Closed Promotional – For current Shelby County Permanent or Durational employees only; excludes Shelby County temporary employees and Shelby County employees on original job probation, extended probation, disciplinary probation, or suspension

Grant-Funded - Funded by a grant for a duration of time as defined by the grant.

Open – Open to the public and Shelby County employees.

Open Register – A register of qualified applicants to be retained until a specified period of time to be considered for appointment or until the list of eligible applicants is exhausted.

Shelby County Government is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, disability, national origin, political affiliation, age, or any other legally protected status. Shelby County Government participates in E-Verify, Equal Opportunity Employer M/F/H/V

Job Detail

 Back to all Jobs

Temporary Contact Tracer - COVID 19 (Health Services) (Open Positions: 9)


Closes On: March 31, 2021 at 11:59 PM CST

Department: Health Services
Job Status: Part-Time
Rate of Pay: $16.22 - Hourly
Status: Temporary
Details: Requisition #20-66348
 Apply Now


Position Summary

This position is durational until December 30, 2020 and may be extended contingent on additional funding.

 

Work under general supervision of a Lead Health Investigator with an interdisciplinary COVID-19 response team to investigate, discover and provide support to affected individuals.

 

Pay Grade: 43


Minimum Qualifications

100% -

1. Three (3) years of experience in customer service, health services, education, community outreach, social service industry, or conducting intake interviews and a high school diploma or GED; OR

2. Two (2) years of experience in customer service, health services, education, community outreach, social service industry, or conducting intake interviews and an associate degree; OR

3. Bachelor’s degree or higher from an accredited college or university.

4. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED


Duties and Responsibilities

1. Conducts investigation of persons diagnosed with or having contact to COVID-19.

2. Assures epidemiological investigations are conducted to establish exact relationships between patients.

3. Interviews patients diagnosed with COVID-19 and others related to the virus for the purpose of eliciting, identifying and locating information for others who may have been exposed.

4. Provides basic disease prevention education for patients diagnosed with and suspected to have COVID-19.

5. Identifies, investigate and interview clusters that result from confirmed COVID-19 patients.

6. Conducts case management activities to identify the social and economic needs of patients confirmed with COVID-19.

7. Prepares and complete data reports required for RedCap, National Electronic Disease Surveillance System (NEDSS) and any other databases.

8. Assists with outbreak investigations and management.

9. Enter patient information into a database and generating letters.

10. Responds to Health Department Operations Center (HDOC) as needed.

11. Performs other related duties as required or directed.


Knowledge, Skills and Abilities

KSAs -

1. Strong verbal and written communication skills.

2. Ability to communicate with active listening, and emotional intelligence.

3. Ability to interact in an empathetic and non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions.

4. Critical thinking and problem-solving skills, and the ability to use sound judgment in responding to client issues and concerns.

5. Ability to adapt to changing environments and receive constructive feedback.

6. Ability to use discretion, maintain confidentiality, and practice ethical conduct.

7. Ability to work effectively with all levels of staff.

8. Proficiency with MS Office (Outlook, Word, Excel)

9. Proficiency with use of computers (desktop, laptop, tablet)

10. Proficiency with use of mobile devices (smartphones, mobile apps).


Special Requirements

1. Must be able to work overtime, evenings and/or weekends.

2. Must be able to work various shifts.

3. Temporary Hours (20 hours per week):

o 4:00 pm – 9:00 pm (Monday – Friday) OR 

o 8:00 am – 7:00 pm (Saturday & Sunday – 10 hour shifts) OR 

o May work a combination of 20 hours per week on various days to include one (1) weekend day

           and two (2) evenings to total 20 hours per week. 

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.